Privacy Policy
This policy explains how Caluna collects, uses, and protects information when you use our app, website, and related services.
Overview
Caluna helps you estimate and log calories, macros, meals, and progress. We only use your information to provide the app, improve reliability, process subscriptions, maintain security, and respond to support requests.
We do not sell your personal information. We do not use your meal photos, nutrition logs, or weight logs for third-party advertising.
Information we collect
- Account information, such as your name, email address, sign-in provider identifiers, and authentication session details.
- Nutrition and goal information, such as meal logs, food entries, calorie targets, macro targets, preferences, units, and onboarding answers.
- Scan information, such as meal photos, barcode values, nutrition label text, detected foods, serving estimates, confidence scores, ingredients, and scan corrections you submit.
- Progress information, such as weight logs, target weight, daily totals, streaks, and related dashboard summaries.
- Purchase information, such as subscription status, plan type, free trial state, renewal state, and restore status. App Store payment details are handled by Apple, not Caluna.
- Device, usage, and diagnostics information, such as app version, platform, screens viewed, feature events, crash or error context, and analytics preferences.
- Support information, such as messages you send us and any details needed to answer your request.
How we use information
- Provide calorie estimates, macro calculations, daily dashboards, progress tracking, account sync, and saved meal history.
- Analyze photo, barcode, and label scans using our backend services and nutrition data providers.
- Process and verify subscriptions, free trials, renewals, cancellations, and restore requests.
- Improve app quality, diagnose bugs, prevent abuse, and understand which features are working.
- Send service messages, including account, security, support, and subscription-related notices. If you enable notifications, we may send meal or trial reminders.
- Comply with legal obligations and enforce our terms.
Your choices
- You can update many profile, goal, unit, and preference settings inside the app.
- You can turn analytics collection on or off from the app profile settings.
- You can control notifications in iOS Settings and inside supported app settings.
- You can manage or cancel subscriptions in your Apple App Store account settings.
- You can request access, correction, deletion, or export of your personal information by contacting us.
Retention and security
We keep personal information for as long as needed to provide Caluna, comply with law, resolve disputes, prevent abuse, and maintain accurate business records. If you delete your account or ask us to delete your data, we will delete or de-identify information unless we need to keep it for legitimate legal, security, or operational reasons.
We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
Children
Caluna is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will take appropriate steps.
Contact
For privacy requests or questions, contact us at [email protected].
This policy may change as Caluna evolves. We will update the date above when we make material changes.